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Cable Execution Request |
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TAQA.E.SUS. 1.2.4 |
Code Number |
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Cable Execution Request |
Service Name |
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To make internal connections to the property and ensure compliance
with the specifications before proceeding with implementation |
Request Description |
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Customer Category |
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Call Center |
Smart services |
E-services |
Face-to-face |
Service
delivery channels |
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X |
X |
P |
P |
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7 steps / 5 minutes for the staff - 5 working days for the employee
concerned |
Number of steps / duration |
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•
Two copies of electrical wiring schemes •
Request letter from consultant •
Request letter from the electricity contractor • A
copy of the contract between the general contractor and the electricity
contractor • A
copy of the license for doing business for the electricity contractor •
Copy of the Electricity Engineer's License Certificate •
Copy of building permit •
The origin of the adoption of electrical loads •
Copy of the civil accreditation of the transfer station (if required) |
Required Documents |
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1.
Submission of required documents 2.
Receive a rejected text message or invoice value for payment and
complete the procedure 3.
Receive the service |
Service Delivery Procedures and Stages |
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Up to 500 kW = 250
dirhams More than 500 kW = 500
dirhams |
Fees / Deposit |
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Credit Card |
Cheque |
Cash |
Fees/ Deposit payment
method |
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P |
P |
P |
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·
TAQA Distribution service centers ·
Smart TAQA Distribution Application ·
E-payment through TAQA Distribution Web site. ·
Kiosk
devices ·
Banks and Exchange ·
Abu Dhabi Government
site ·
IVR
payment by dialing the number 800 2332 ·
Emirates Post |
Payment Channels |
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Not Related |
Related |
Service Relation |
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P |
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Related parties |
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Schemes are not supported until loads are supported |
Terms of service |
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Issuance a certified schemes |
Service outputs |
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E-services |
Telephone |
E-mail |
SMS |
Communication method with
customer |
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P |
X |
X |
P |
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Sunday
to Thursday:
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Service delivery Centers |
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