Electrical Contracting Licensing Certificate Request

TAQA Distribution.E.SUS.1.4

Service Code

Electrical Contracting Licensing Certificate Request

Service Name

Is the issuance of the certificate of a contractor approved by Al Ain Distribution Company to conduct business

Service Description

Subsidiary Supplementary

Services Category

Commercial

Social

Regulation /Technical

Information

Procedural

¨ Residential þ ¨ Governmental ¨ Industrial ¨ Agricultural

Customer Category

N/A

Excluded Category

N/A

Package

Call Center

Smart services

E-services

Face-to-face

Service delivery channels

X

X

X

P

9 Steps / 17 Minutes / 10 days for test results.

Number of steps / duration

· Engineer certificate

· Engineer identity

· Commercial license

· Adoption of the signature

Required Documents

· Submit required documents

· Receives SMS with rejection, reason of rejection or test passing.

· Submit Electrical Contracting Licensing Certificate to the engineer.

Service Delivery Procedures and Stages

from 500-5000 approve, dependence on the corporate classification class.

Fees / Deposit

Credit Card

Cheque

Cash

Fees/ Deposit payment method

X

P

P

· TAQA Distribution service centers

· Smart TAQA Distribution Application

· E-payment through TAQA Distribution Web site.

· Kiosk devices

· Banks and Exchange

· Abu Dhabi Government site

· IVR payment by dialing the number 800 2332

· Emirates Post

Payment Channels

Not Related

Related

Service Relation

P

Related parties

Choose the test provided by the company

Terms of service

A certified contractor for practicing business issued by Al Ain Distribution Company

Service outputs

E-services

Telephone

E-mail

SMS

Communication method with customer

X

P

X

P

Sunday to Thursday:

Branches	Working Hours	Cashier Closing Hour
1.Al Souq (Emirates Complex) Center	08:00 AM-07:30 PM	07:30 PM
2.Hilli Mall Center	10:00 AM- 09:00 PM	08:30 PM
Al Ha 3. Al Hayar Center	08:00 AM-0 3:00 PM	01:30 PM
4.Al Saad Center	08:00 AM- 03:00 PM	01:30 PM
5.Al Wagan Center	08:00 AM- 03:00 PM	02:00 PM
6.Technical Services Center	08:00 AM- 03:00 PM	02:00 PM
7.Mezyad Municipality Center	08:00 AM- 02:30 PM	02:00 PM
8.Al Ain HQ Municipality Center	08:00 AM- 03:00 PM	02:00 PM
9.Al Maqaam Municipality Center	08:00 AM- 02:30 PM	01:30 PM

For inquiries Call Center 800 2332 works to receive some requests and respond to inquiries around the clock.

Service delivery Centers