Dear Customer:
We are pleased to announce revised working hours during Ramadan at our customer service centers starting Saturday, 1st March 2025:
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Customer Service Center
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Opening Times
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Address (Area)
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Emirates Commercial Complex
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Monday to Thursday:
9:00 AM to 5:00 PM
Friday:
From 8:00 AM to 12:00 PM
From 2:00 PM to 5:00 PM
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Sheikh Khalifa Bin Zayed Street, Al Ain
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Technical Centre Branch
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Monday to Thursday:
9:00 AM to 3:00 PM
Friday:
from 8:00 AM to 12:00 PM
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Industrial Area, Sanaiya, Al Ain
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Al Hayer Branch
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Monday to Thursday:
9:00 AM to 3:00 PM
Friday:
from 8:00 AM to 12:00 PM
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Al Hayer Street, Al Ain
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Al Saad Branch
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Monday to Thursday:
9:00 AM to 3:00 PM
Friday:
from 8:00 AM to 12:00 PM
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Abu Dhabi Street, Al Ain
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Al Wagan Branch
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Monday to Thursday:
9:00 AM to 3:00 PM
Friday:
from 8:00 AM to 12:00 PM
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Al Wagan Street, Al Ain
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Contact Center Service Channels
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Monday to Saturday:
9:00 AM to 5:00 PM
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8002332
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Contact Center Emergency
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Monday to Sunday:
24 Hours
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991 Electricity
992 Water
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We will continue to follow the required preventive and precautionary measures at our customer service branches. We will also continue to provide you with our online digital services.
Kind Regards,
AADC